Terms and Conditions

I. Agreement to Terms

Welcome to Do&Ca Pet LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://docapet.shop (the “Site”) and the purchase of any products (“Products”) from us, including but not limited to Dog Shears, Grooming for Cats, Dog Shampoos & Conditioners, Dog Buttercombs, Cat Shears, Cat Shampoos & Conditioners, Dog Brushes, and related accessories.

By accessing, browsing, or using the Site, or by placing an order for Products, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Refund and Return Policy, and Shipping Policy, all of which are incorporated herein by reference. If you do not agree to all of these Terms, you must not access or use the Site or purchase Products from us.

These Terms constitute a legally binding agreement between you, the user or customer (“you,” “your,” or “Customer”), and Do&Ca Pet LLC. We reserve the right, at our sole discretion, to modify, update, or change these Terms at any time. Such modifications will be effective immediately upon posting the revised Terms on the Site. It is your responsibility to review these Terms periodically for any changes. Your continued use of the Site or purchase of Products after the posting of changes constitutes your acceptance of such changes.

II. Eligibility and Account Registration

To place an order or use certain features of the Site, you may be required to register for an account. By creating an account, you represent and warrant that:

  1. You are at least 18 years of age or the age of majority in your jurisdiction of residence.

  2. All registration information you submit is truthful, accurate, current, and complete.

  3. You will maintain the accuracy of such information and promptly update it as necessary.

  4. You are legally capable of entering into binding contracts.

You are responsible for maintaining the confidentiality of your account login credentials (username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account. We reserve the right to disable any user account, at any time and for any reason, including if, in our sole opinion, you have failed to comply with any provision of these Terms.

III. Products, Orders, and Pricing

Product Information and Descriptions:
We strive to display the colors, images, specifications, and descriptions of our Products on the Site as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate, or that product descriptions are entirely error-free, complete, or current. All Products are subject to availability. We reserve the right to discontinue any Product at any time. We reserve the right to limit the sales of our Products to any person, geographic region, or jurisdiction on a case-by-case basis.

Orders and Acceptance:
Your placement of an order through the Site constitutes an offer to purchase the Products in your cart. All orders are subject to acceptance by us. We may, in our sole discretion, refuse or cancel any order for any reason, including but not limited to: Product availability, errors in Product or pricing information, suspicion of fraud, or an inability to authorize your payment. We will notify you if we cancel all or part of your order. If your order is canceled after your payment has been processed, a full refund will be issued to your original payment method.

Pricing and Taxes:
All prices listed on the Site are in United States Dollars (USD). Prices are subject to change without notice. We are not responsible for typographical errors regarding price or any other matter.

  • Shipping Costs: Shipping and handling charges are additional and will be clearly displayed at checkout, as detailed in our Shipping Policy.

  • Sales Tax: For orders shipped to addresses within the United States, applicable state and local sales tax will be added to your order total based on your shipping address.

  • International Duties & Taxes: For international orders, you are responsible for all import duties, Value-Added Tax (VAT), Goods and Services Tax (GST), customs fees, and any other taxes or charges imposed by your country’s authorities. These are not collected by Do&Ca Pet LLC and will not appear on your order invoice.

IV. Payment Terms

We accept payment methods as detailed in our Payment Methods page, including major credit/debit cards via Stripe, Apple Pay, and Google Pay. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including all applicable taxes and shipping fees). If your payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or canceled.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You agree to promptly update your account and other information, including your email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

V. Shipping and Delivery

All orders are subject to our Shipping Policy. We will make commercially reasonable efforts to ship Products within the estimated timeframe provided on the Site and in your order confirmation. However, all shipping dates are estimates only. We are not liable for any delays in delivery due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, carrier delays, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Risk of Loss and Title:
Title to the Products, and risk of loss, passes to you upon our delivery of the Products to the carrier for shipment. You are responsible for filing any claims with the carrier for lost or damaged shipments.

VI. Returns, Refunds, and Warranties

All returns and refunds are governed exclusively by our Refund and Return Policy. Please review that policy carefully before making a purchase, as it outlines your rights and obligations regarding Product returns.

Limited Product Warranty:
Unless otherwise stated on the Product page or packaging, Do&Ca Pet LLC warrants that the Products sold are free from material defects in workmanship and materials under normal use for a period of one (1) year from the date of original purchase. This limited warranty extends only to the original purchaser and is non-transferable.

Warranty Claims Process:
To make a warranty claim, you must contact our customer service at bangmai88@gmail.com within the warranty period, provide proof of purchase, and describe the defect. Our sole obligation under this limited warranty is, at our discretion, to (1) repair the Product, (2) replace the Product with a functionally equivalent item, or (3) refund the purchase price of the Product. This warranty does not cover damage caused by accident, abuse, misuse, neglect, improper handling or maintenance, unauthorized modifications, or normal wear and tear.

Disclaimer of Implied Warranties:
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DO&CA PET LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT FOR THE EXPRESS LIMITED WARRANTY STATED ABOVE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

VII. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Do&Ca Pet LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Trademarks:
The Do&Ca Pet LLC name, the docapet.shop domain, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Do&Ca Pet LLC or its affiliates or licensors. You must not use such marks without our prior written permission.

Limited License:
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes strictly in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as incidental to normal web browsing.

VIII. Prohibited Uses

You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation.

  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.

  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

  • To engage in any activity that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site.

  • To use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.

  • To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

IX. Limitation of Liability and Indemnification

Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DO&CA PET LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM (I) THE USE OF, OR INABILITY TO USE, THE SITE OR PRODUCTS; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS, THE SITE, OR THE PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCTS GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

Indemnification:
You agree to defend, indemnify, and hold harmless Do&Ca Pet LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Contributions, any use of the Site’s content, services, and products other than as expressly authorized in these Terms.

X. Dispute Resolution and Governing Law

Governing Law:
These Terms and any separate agreements whereby we provide you Products shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

Dispute Resolution – Binding Arbitration:
Any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or the use of the Site or Products (collectively, “Disputes”) shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place in Pinellas County, Florida. The arbitrator’s award shall be final and binding. YOU AND DO&CA PET LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

XI. International Users and Compliance

The Site is controlled and operated from the United States. We make no representation that materials on the Site are appropriate or available for use in other locations. If you access the Site from outside the United States, you are responsible for compliance with all local laws, including export and import regulations. You may not use the Site or export the Products in violation of U.S. export laws and regulations.

XII. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect. The failure of Do&Ca Pet LLC to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

XIII. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, and Shipping Policy, constitute the sole and entire agreement between you and Do&Ca Pet LLC regarding the Site and Products and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site and Products.

XIV. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Do&Ca Pet LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702
Email: bangmai88@gmail.com
Phone: +84909989962